top of page

First Step

Request The Pass

8.png

Assigned Passenger must complete a Service Pass Form to request an Assigned Driver. 

(Filling in accurate information will ensure an error-free journey.)

90.png

Second Step

Wait For Approval

The available driver approves the pass before they are assigned to passengers.

 

request for an early pick-up time may be sent for Shuttle Services.

Final Step

Start The Course

The Assigned Driver is aware of the scheduled time, location, and set transportation rate preferred following each specified request of the pass. ​​

65-1.png

​(Please read the Set Rate Policy​)

Booking Steps

Assigned Driver will transport Assigned Passenger from their starting location to any destination following each option of their request.

One Destination

First step

Process 1.png

Option A:

Assigned driver can drop off Assigned Passenger at their requested destination to complete the service.

Process 2.png

Option B:

Assigned Driver can wait less than five minutes at the requested destination location to complete the Round Trip. 

1.png

Option C:

Assigned Driver can drop off Assigned Passenger and return at a later time (or Substitute Assigned Driver would come back) to complete the Round Trip.

Final Step

Process 4.png

Option A:

Assigned Driver will complete the Round Trip after Assigned Passenger has returned into their vehicle.

Two Destinations

First Step

process 9.png

Option A:

Assigned Driver can wait less than five minutes at the requested destination location then continue service when Assigned Passenger has entered their vehicle. ​

process 10.png

Option B:

Assigned Driver can drop off Assigned Passenger and return at a later time (or Substitute Assigned Driver would come back) to continue the service.

When Assigned Passenger finishes their occupancy at the first requested destination location and has returned into Assigned Driver’s/Substitute Driver’s vehicle, the present driver would continue the service.

Second Step

3. Passenger Returns

process 11.png

Option A:

Assigned Driver can transport Assigned Passenger to the second requested destination to continue the service.

process 12.png

Option B:

Assigned Driver can transport Assigned Passenger back to the starting location to continue the service.

*After Assigned Passenger finishes their occupancy at the starting location and has returned into Assigned Driver’s/Substitute Driver’s vehicle, the present driver would then transport Assigned Passenger to their second destination.

Third Step

process 13.png

Option A:

Assigned Driver can drop off Assigned Passenger at the second requested destination to complete the service.

process 14.png

Option B:

Assigned Driver can wait less than five minutes at the second requested destination for a Round Trip or proceed to additional requested destination(s) scheduled.

process 15.png

Option C:

Assigned Driver can drop off Assigned Passenger at the second requested destination, then come back a later time (or Substitute Driver would come back) to pick up Assigned Passenger at the second requested destination location for a Round Trip or proceed to additional requested destination(s) scheduled.

Fourth Step

process 16.png

Option A:

The present Assigned Driver could then transport Assigned Passenger back to their starting location to complete the Round Trip.

process 17.png

Option B:

The present Assigned Driver could transport Assigned Passenger to additional requested destination(s) scheduled until the service is complete. 

Service Process

Ride Service Process

bottom of page